Delivery Policy
Delivery Policy – Tangail Mart
At Tangail Mart, we are committed to delivering your favorite women’s fashion products safely, quickly, and efficiently across Bangladesh.
1. Delivery Coverage
We currently deliver our products all over Bangladesh through trusted courier and delivery partners.
2. Delivery Time
Estimated delivery times are as follows:
Inside Dhaka: 1–3 business days
Outside Dhaka: 2–5 business days
Remote / Rural Areas: 3–7 business days
Please note that delivery time may vary depending on:
Product availability
Courier service operations
National holidays
Weather or unexpected circumstances
3. Order Processing Time
Orders are usually processed within 12 to 24 hours after order confirmation.
Orders placed on Fridays, public holidays, or during special campaign periods may take slightly longer to process.
4. Delivery Charge
Delivery charges may vary depending on your location and order type.
Typical delivery charges may include:
Inside Dhaka: Standard charge
Outside Dhaka: Courier-based charge
The final delivery fee will be shown during checkout or confirmed by our support team.
5. Cash on Delivery (COD)
We may offer Cash on Delivery (COD) in selected areas of Bangladesh, depending on courier support and order eligibility.
6. Delivery Attempts
Our courier partner will attempt delivery to the provided address.
If the customer is unavailable or unreachable, the order may be delayed, returned, or cancelled.
7. Customer Responsibility
Customers are requested to provide:
Full and accurate name
Valid mobile number
Complete delivery address
Nearby landmark (if needed)
Tangail Mart will not be responsible for delays caused by incorrect or incomplete delivery information.
8. Delayed Delivery
While we always try our best to deliver on time, Tangail Mart is not liable for delays caused by:
Natural disasters
Political unrest
Courier service disruptions
National emergencies
Public holidays or strikes
9. Order Tracking
Customers may contact our support team to know the status of their order after dispatch.
10. Delivery Condition
Please check the package condition at the time of receiving the parcel.
If you notice any visible damage or issue, kindly contact us immediately.
